Shipping policy

Where We Ship

We proudly ship to major European countries. If you are unsure if we ship to your specific location, please proceed to checkout to see the available shipping options.

Processing Time

All orders are processed and packed within 1–3 business days. Please note that we do not ship on weekends or holidays.

Estimated Delivery Time

Once your order is processed, delivery typically takes 7–14 business days, depending on your destination and local courier services.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

As soon as your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package's journey at any time.

Customs, Duties & Taxes (No Surprise Fees!)

We want your experience to be completely worry-free. Unoico covers all customs duties, import taxes, and VAT for orders shipped to European countries.

The price you see at checkout is the final price you pay. You will not be asked to pay any additional fees upon delivery.

Lost or Stolen Packages

In the unlikely event that your package is lost in transit, please contact us immediately at support@unoico.com. We will work with the carrier to investigate, and if the package is confirmed lost, we will arrange a replacement or a full refund.

Shipping Delays

We strive to deliver your order on time. However, delays may occasionally occur due to factors beyond our control, such as high seasonal demand, carrier delays, or local holidays.

If you have any further questions about shipping, please contact us at support@unoico.com